HVACsale.com passes through eligible manufacturer warranties to the original purchaser. Coverage, registration, duration, exclusions, and claim procedures vary by manufacturer and product.
Before requesting support
Please retain your order documents, model and serial numbers, installation records, and any required manufacturer registration. Warranty eligibility may require installation and service by appropriately licensed or qualified professionals.
Requesting assistance
Contact support@hvacsale.com or 1-888-414-0872 with your order number, model or serial information, issue description, installation date, and supporting photographs or diagnostics when available.
Labor, diagnosis, removal, reinstallation, refrigerant, travel, project delay, and consequential costs are not included unless expressly covered by the manufacturer.